Booking a session, answered
What it costs, how you pay, what happens if your plans change, and what to do if nothing is listed near you yet.
What is Trimio?
An app for finding and booking sessions near you — Pilates, yoga, strength and the like — run by independent instructors in studios, clinics, gyms and halls around you. You see the session, the instructor, the space and the price before you book anything.
What does it cost me?
Downloading Trimio costs nothing. You pay the price the instructor sets for the session, GST included, and nothing else. There is no membership, no joining fee and no booking fee added on top.
Trimio's own service fee is paid by the instructor and the space, not by you.
How do I find a session near me?
The app opens the map where you are. Every pin is a session you could book. Move the map to the area that suits you, and use the filters to narrow it down: the kind of session, a particular instructor, the day, or the time of day.
Tap a pin and you see the session, how long it runs, the space, who is teaching and how many spots are left.
Do I need to set anything up first?
You need an account so your bookings, payments and messages have somewhere to live. That is all. The identity checks and bank account steps you may have heard about are only for people who list a space or run sessions.
How do I pay?
By debit or credit card in the app, when you book. Payments run through Stripe, and your card is saved so the next booking takes a moment. Prices are in Australian dollars and include GST.
What if my plans change?
More than 24 hours before the session, you cancel it yourself in the app and you are refunded, less the cost of moving the payment back to you.
Inside 24 hours the spot stays yours, so nobody else can take it.
What if the session is called off?
If the instructor or the space has to withdraw a session you have booked, you are told in the app and you are not left out of pocket.
Will I know where to go on the day?
Yes. The space and the address sit with your booking in your schedule, along with the day and start time. Your instructor can message you in the app before the session if there is anything you need to know — where to park, what to bring, which door.
Can I message my instructor?
Yes, in the app, before and after the session. It is the same place your booking lives, so you are not chasing a phone number or an email thread.
What if nothing is listed where I am?
The map shows what is open for booking right now. If it looks quiet where you are, it usually means the spaces near you have not opened their hours yet rather than that there is nothing there.
If you know a studio, clinic, gym or hall with a room that sits empty part of the week, point them at how it works for space owners. And if you have an instructor you like who has nowhere to teach, send them this.
I teach as well. Can I run my own sessions?
Yes, and it is the same app and the same account — you just switch sides. If there are clients who would come to a session you ran, you can book a room by the hour, set your own price and your own class size, and run it.
You never have to leave a job or take on a lease to start. Most instructors begin by adding a few hours around the work they already do. Here is how that side works.
Is Trimio only in Australia?
Yes, for now. Prices are in Australian dollars and include GST.
Something went wrong with a session. What now?
Message your instructor in the app first — they run the session and they are the quickest way to sort most things. If that does not resolve it, get in touch with us and we will help.
Know a room that sits empty?
Instructors cannot book a room that is not listed, so the sessions near you depend on the spaces near you opening their quiet hours. If you know a studio, clinic, gym or hall with a room going unused part of the week, it takes the owner a few minutes to list it.